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If you are not capable of upgrading new memory into your computer, you should send your computer in to have the memory upgraded by a professional. In order for a technician to upgrade your memory, they will determine what type of memory is currently installed. It is very important for them to know what type of memory your computer takes.
They will open the back of the computer case and insert either a SIMM or DIMM into the sockets, being careful not to touch the pins.
The back of the computer will be closed, and from there, it is just a matter of discovering if the computer recognizes the newly upgraded memory.